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Uttorayon, Siliguri (West Bengal)
Uttorayon is planned as a new urban
neighborhood that addresses settlement identity, dynamic
and flexible infrastructure, landscape and open space
distribution. It is an ideal environment conserving all
natural resources as well as ensuring a high quality life.
Total Area : 393 acres
No. of Total Units : 2100 units
Operating hours: 24 hours operation
Challenges
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The city of Siliguri had no organized
FM track record.
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Lack of trained workforce in the
catchment area posed a serious challenge for our startup
development.
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Occupant expectation setting was not
benchmarked, being a first of its kind project in the
city.
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The project had staged completion
schedule hence project cleaning & co-ordination was a key
task.
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Co-ordination with government agencies
& municipal authorities took away a lot of administrative
time & effort.
Solutions
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VFM has deployed a team of skilled
service professionals from different parts of the country
who have been trained in modern FM service delivery
functions.
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VFM built specific processes & systems
which was essential for Uttorayon & transported some of
their proven business practices which have been time
tested & perfected.
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A balance of process & people backed
with a close tolerance monitoring, tracking & supervision
from VFM Corporate Operations team brought in high
quality of FM services in a distant town in India which
had never experienced services as diverse & flexible as
offered in Uttorayon.
Results
- Business Continuity
- Optimization of operating costs.
- Operational effectiveness.
- Sustainability
- Compliance to environment health & safety standards
- Client Satisfaction.
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