| Our people are our
key differentiator. At VFM, we clearly attribute our success to
our human capital. Our work environment, business framework and
our value moral provide a strong platform for our people to excel
and work with passion.
An efficient FM delivery requires a
committed and welltrained work force that participates fully in
quality improvement activities. In VFM, such participation is
reinforced by recognition systems which emphasize the achievement
of quality objectives. Our people are our greatest asset. We
attract and keep many of the best in the business by offering
distinct advantages in our spirit of innovation, entrepreneurship,
our commitment to diversity, outstanding benefits,
industry-leading training, and the opportunity for each person to
grow to his or her full potential. Service excellence depends on
concern for a customer’s experience; ultimately it’s about caring:
our people care about what they do. That makes all the difference.
Training and Development
To provide the highest level of service for your employees, it’s
important that your facility be staffed with people who are
technically proficient, properly trained to perform their duties
efficiently, and willing to deliver “service with a smile”.
VFM has on-going education and training programmes for all
employees that support our drive for quality. Employees are
encouraged to take more responsibility, communicate more
effectively, act creatively, and innovate. To ensure that every
member of the VFM team is trained to provide the best professional
service possible, the company has set up an integrated training
centre. Regular management seminars are also undertaken for the
management on subjects like motivation, perception and reality,
team building, leadership, group participation, total account
management, safety and advanced finance training. Further, to
raise the bar in knowledge, skills and professionalism in the
industry, VFM offers a comprehensive range of skill and
qualification based programs in diverse areas.
1) Building & Facility Management
2) Technical & Engineering Services
3) Quality & Productivity
4) Customer Service
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